Frequently Asked Questions
Find answers to common questions about our services
You can reach our customer support team through:
- Email: support@glitergrace.com
- Phone: +1234567890 (Mon-Fri, 9 AM - 6 PM)
- Live Chat on our website
- Contact form on our Contact page
We typically respond within 24 hours.
Creating an account is easy:
- Click on "Sign Up" or "Register" at the top of the page
- Enter your email address and create a password
- Fill in your personal information
- Click "Create Account"
You can also check out as a guest without creating an account.
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfer
- Cash on Delivery (for select locations)
All payments are processed securely.
We offer a 30-day return policy for most items. Products must be:
- In original condition
- Unused and unworn
- With original tags and packaging
To initiate a return, contact our customer service team with your order number.
We offer multiple shipping options:
- Standard Shipping (5-7 business days) - Free on orders over $50
- Express Shipping (2-3 business days) - $15
- Overnight Shipping (1 business day) - $25
All orders are processed within 24 hours.
Once your order ships, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
You can also log into your account and view order status in the "My Orders" section.
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by location.
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Still Need Help?
Can't find what you're looking for? Our customer support team is here to help!